Ways to Contact SpectrumAM

1. Online– The website itself offers a wealth of information that may help you avoid extra time spent in a chat or telephone interaction:

· Homeowner’s association governing documents

· Pay your bill

· Amenity access and reservations

· Submit an ACC request

2. Email SpectrumAM – Contact@SpectrumAm.com

· Send an email with your questions or concerns and this will be responded to same day.

3. Mobile App- Chat

· Message directly with a support representative

4. Call Center-

· If you do choose to call in, there will likely be extended hold times during this time of year. We strongly encourage the use of the digital tools as these will be the fastest way to receive a response.

· We suggest you select the call back option presented in the automated system. This feature will allow you to leave call back information that will allow SpectrumAm to reach back out within approximately 30 min (in most cases.) This is certainly the best alternative when using this service (rather than remaining on extended hold.)

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